I was delighted to read that you work with other companies and would definitely seek your assistance in the future should we be looking to take another break. Your personal attention, efficiency and reassurance gave me great peace of mind throughout the process and I thank you sincerely for this level of service … which in this day and age is hard to come by
We wanted to place on record our thanks for all your kind help in booking our cruise in July 2015. You were extremely helpful throughout and nothing was ever too much trouble. We had various amendments and queries which you answered very quickly. I would recommend you to all of my friends, family and colleagues. All the best.
We endorse these customer tributes. From the beginning you treated us like friends, rather than customers, going the extra mile. We appreciated that enormously.
Thank you so much for your endeavours, always leave it to the professionals is what I say!!
You beat us to it.
We all arrived back safely yesterday (or Tuesday in Howard's case).
Thank you so much for arranging the trip, hotels, staff, guides , excursions and in particular the Amalotus. The way that we were looked after on it were all fantastic, it was an experience that none of us will ever forget.
Unfortunately Bethan thoroughly enjoyed first class so she now has a taste for luxury rather than the time she spent on the Trans Siberian train journey last August. We were particularly impressed and grateful for your attention to the detail of the trip. We shall have no hesitation in recommending you to our friends and who knows once we have saved enough may be asking you to help us again.
Many thanks and kind regards
On behalf of my wife and I we would like to thank you for our well organised holiday. It was absolutely wonderful and beyond our expectations, everything went smoothly without any problems. The Tropicana Hotel was very good and we were well looked after. They put champagne and chocolate covered strawberries in our room to celebrate my birthday, so thank you for that. We had a lovely time in Las Vegas and went to see the Jersey Boys, it was fantastic. The cruise ship was unbelievable, there was so much to do and see, the food and service was first class. The entertainment was very very good, we went to some lovely islands although we couldn't get off in Jamaica because of constant rain, but the ships entertainment was brilliant anyway so there was plenty of activities to keep us entertained. This was a holiday to remember and we thank you for all your help.
P.S. The ship delivered a birthday cake and a nice bottle of wine to celebrate in our cabin.
I must thank you for your kind attention both before and after our holiday. It was certainly good to have your first-hand knowledge of Nile cruising and you went some way to reassuring us before we left. However, we did have our fears as you know and I am now more than happy to report back to you that we needn’t have worried. We could not have been more pleased with our choice or come back happier from our wonderful holiday.
I was on this trip with my husband and 2 friends and would just like to say how much we loved the whole experience. However we are all agreed that the guide Suzanne made this trip exceptional. Hopefully we will be booking with you again.
You will be our "first port of call" when planning in future!
We all had a brilliant cruise and were well looked after from start to finish. The food was fabulous and the swimming pool and jacuzzi s were used even in the cold evenings as they were as hot as a bath. We all dressed up and celebrated in style and the waiters sang happy birthday ( with cake) so we all felt very special. The ease of parking at the terminal and help for those less mobile was great and embarkation and disembarkation was very well organised and stress free.
I thought I sent you a thank you from Amsterdam but my use of technology abroad is somewhat limited. I hope you also had a great cruise and Christmas and many thanks for your card and good wishes. Now got to save up for the next opportunity x x
Just returned home from Paris with my wife. We would both like to say how much we enjoyed ourselves, the hotel was 1st class & organised trips were very good. We would both also like to say a big thank you to your rep ANDY, who was absolutely brilliant. He looked after us all, was very informative and attentive. He is an asset to your company.
Just a huge thank you from us both after a most wondrous week in Vietnam. Many great things topped by the enchantment of Halong Bay. At Singapore airport at present waiting for plane down to Melbourne and the next chapter.
Many thanks again
You are a star!! Thank you so much I really appreciate what you have done. Best cruise operator on the books!!
Just a quick note to say Norway was absolutely stunning and was far better than I imagined.
Last Monday was the only bad day weather wise, but that didn’t matter, as the ship was cruising the fjords. Wednesday night was very rough and everything in the bathroom fell on the floor at about 2.30am!
The trip on the railway and to Voss was stunning and it had snowed the night before at the top, so the views were superb.
The only real downside was the cruising back day on Friday, as there was no scenery to look at and I am not into bridge or carpet bowls! Apart from that I had a great time and would look to do this cruise again, maybe later in the year when it is a bit warmer.
Thank you for all of you help with this.
Thank you so much for looking after us so well and so quickly. We told friends how helpful you’d been – we’ve passed your details on to them and hope they contact you as we will again.
Thank you for letting me know about your out of office dates and also about the offers on single deals which would be great and I will look into this as my brother would like to come with us sometime.
A big congratulations on your amazing achievements and to say that I’m not surprised that you have been recognised as such as from our good experience of your exceptional service. It’s really great when an appreciation can be shown in this way, especially through your peers and so you are obviously very inspiring to your colleagues.
Thank you also for the very thoughtful birthday card and We are looking forward to celebrating such an important birthday with Oceania. There are just a couple of questions to ask but nothing that can’t wait until you return and just to let you know that we have received the rather smart package from Oceania which was sent by 'special delivery’.
We had a great time thank you. We particularly liked Prague but were disappointed to miss Nuremburg - because of the low water level the ship stopped at Passau. Pity!
Although we have tried Viking and Avalon only once each and crews and ships vary even in one company, we felt that Viking had the edge over Avalon. We could not choose between the food, both were excellent, but the service was more thoughtful on Viking, less sticking to rules and more trying to get you comfortable.
As for your service we could not have asked for more, thank you again.
I am sorry for not replying, I was unable to access my emails other than for a few split seconds in Naples Airport departure lounge, which was enough to see you had our backs covered.
Thank you so much for all the work you put into making our Cruise worry free and so enjoyable. For 3 people (Myself, my Mother and my Son) being so different in age and needs alone, it certainly catered for us all.
We will have no hesitation in recommending you to friends and family, and already have done so, for any future cruises.
Many thanks for all the information, you have shown your usual diligence and capacity for providing great ideas.
Many thanks for booking the cruise for us and also for the additional information. As usual you were super efficient!
Have a good weekend!
We would like to say thank you for arranging our cruise holiday to the Caribbean with Norwegian Cruise Lines. You met all our expectations in the itinerary and everything joined up seamlessly, and excellent value for money. The choice of Hotel at the start of the holiday was excellent, centrally located for the shops and the beach, even a card for two sunbeds on the beach from the hotel. The cruise was everything we expected and more, especially with the room upgrade. The drinks package and on board spend was a bonus. Your planning and the information you provided were very helpful and gave us peace of mind, so everything went like clockwork. I would especially like to mention the service you provided when our flights were cancelled due to heavy snow in Philadelphia, receiving your text message about our rearranged flights was a big relief, as we thought we may have to go to the airport and wait it out, spending it on Miami beach with an extra night in the hotel was much more pleasurable, the reception on the ship was inundated with enquiries by American’s trying to enquire about their flights with obviously no success, the peace of mind that our flights had been sorted out whilst all around us was chaos with 11,000 flights cancelled, thank you again for your concern and prompt action.
We would highly recommend ‘GoCruise’ to others and will definitely use you again.
We have had a wonderful holiday and thank you and Cox and Kings for organising the hotels and pickups etc so well. The train journey was very good, everything we expected. We were pleased with our guide at Angkor Wat who arranged our tour early am and again late pm so that we were not experiencing the real heat of the day, or the crowds.
We were so pleased we decided to go to Song Saa as it was a very special resort, with great food and atmosphere. What a pity it is so far away!
We have lots of happy memories, and are now looking forward to Tenerife!
You are so brilliant, thank you so much
Thank you for your help with our cruise. Karen & I had a lovely time.
Karen was especially happy with our stateroom & it's position.
I/We will definitely call on you again when we choose another holiday.
Great time had by all 3 of us once again.
Thank you very much for your efforts which are really appreciated and ensured we all had a worry free trip and relaxing holiday as possible. We loved the room with a balcony.
The stop-over in Venice was superb. Hotel choice and position was perfect, staff were really nice and helpful.The 2 water taxis and the 2 road taxis you arranged for us were all on time, clean, tidy and friendly helpful drivers.
Once again thank you for the interest and care which you are taking to make our holiday a success. It is again very much appreciated.
I will be in contact again shortly.
Our sincere thanks and kindest regards.
Thank you. Your service is absolutely second to none! We await written confirmation in due course and are looking forward to the holiday.
Thank you very much for such great service.
Hope you are well?
Just wanted to say a very big thank you for arranging our last cruise package - everything was so perfect - all the transfers, the hotel in Miami was wonderful and the cruise was fabulous - I had a magical 50th birthday and Anniversary and we had a lovely wine waiter who brought us champagne every evening!!!!
We are now considering 2019 on the new ship The Edge the details were launched on our cruise - WOW that ships looks like it is going to be amazing so you will no doubt be hearing from me in due course.
Just like to say thank you so much for booking our Vienna trip. It is so reassuring that everything works when you book holidays for us - nothing goes wrong - if we tried, I dread to think what would happen!!
Thank you again.
Many thanks for checking us in. We've printed our boarding passes ok and all set to go now.
Many thanks for all your excellent service in planning our holiday.
Thank you also for the tremendous help you are giving us with arranging this and our other holidays. Truly it is much appreciated.
We most certainly will recommend your services - friends and family couldn't do better.
Very best wishes,
Thank you for doing our boarding passes and I think I will have to get in touch with our taxi people to pick us up from Gatwick North. Thank you for that. How many times to have to say thank, thank, thank you. You are so so good.
I will phone them to confirm our taxi home.
We had a wonderful time thank you and with many potential banana skins carefully circumnavigated thanks to your efforts - they are truly appreciated. I don't see us booking another cruise without you.
I have been evangelising on your behalf to many passengers! I look forward to speaking to you in the not so distant future.
Just wanted to drop you a quick line to thank you so much for recommending our recent trip with GAdventures.
Back in this heat wave it is hard to believe that a few days ago we were the most northerly people on the planet at 82.05degrees (the North pole is 90) in the sea ice watching a polar bear devour a seal. It was a real David Attenborough moment!
Another day out on little Zodiacs we had walrus popping up around us with what seemed like mutual fascination – amazing.
It was fantastically well organised great food staff and a lovely cabin.
Many thanks for sorting all this for me.
You are such a comfort and I can’t thank you enough!
A huge thank you to the brilliant GoCruise and Travel in Oswaldtwistle for guiding us through and booking our first ever cruise tour. The advice, wealth of knowledge and expertise really helped us see the options and make a great choice for our Alaskan adventure at a great price. I can’t recommend GoCruise & Travel highly enough and we will definitely be booking through you again.
Thank you so much!
Thank you so much for organising my recent Baltic cruise on board P&O Cruises' Arcadia, the ship was as you would expect from P&O Cruises, good food, quality entertainment, friendly competent staff etc. but the ports of call where well above what I had hoped for, but the jewel in the crown was the two days touring Saint Petersburg, it was very intensive with so much crammed into just two day but the memories will last a life time. and thanks to you and your company everything went without any problems what-so-ever.
So a very big thank you to you and your company for a fantastic holiday and outstanding memories, I will certainly use your company again and again.
WELL DONE, I am certainly a happy customer.
We would like to say a huge Thank You for making it so easy to book our Cruise with GoCruise. They are so helpful and friendly. She was able to obtain All inclusive drinks and free tips included in the fantastic price, which saved such a great deal of money and more competitive than the cruise line itself. She was able to obtain the dining option that we preferred and all the destinations that we wanted to visit. All our questions were answered with expertise. Emails and phone calls were answered promptly and would thoroughly advise other people to book a cruise with GoCruise and recommend them to Family, friends and everyone.
Thank you so much - we will be booking with you again!
Many thanks for your welcome home card and very thoughtful Anniversary one which was much appreciated. As you can imagine life has been rather full on but heads above water now. Which brings us to our journey on the Rhine. Whether by design or good fortune our room was ideally placed being as near to all the facilities as possible so no long treks to make as we took advantage of them. All the services. food, room, facilities were excellent as well as the organisation, by Barbara and Peter, of trips ashore. The entire week nicely wrapped up with trouble free flights at both ends. Once again thank you for your help and patience in dealing with all our concerns and queries
Sonia says this cruise is absolute heaven!
Our cabin is well placed and well chosen thank you.
We think you are great! We met John Sergeant today and heard his chat which was excellent.
Documents arrived today and all looks great!
Also thank you for all you're doing for us. You're our number one travel agent!
It's always a pleasure and so easy to book my holidays with you. I have been with you must be over 10 years and not once have you or your company let me down.
Nothing is too much trouble.