I was delighted to read that you work with other companies and would definitely seek your assistance in the future should we be looking to take another break. Your personal attention, efficiency and reassurance gave me great peace of mind throughout the process and I thank you sincerely for this level of service … which in this day and age is hard to come by
We wanted to place on record our thanks for all your kind help in booking our cruise in July 2015. You were extremely helpful throughout and nothing was ever too much trouble. We had various amendments and queries which you answered very quickly. I would recommend you to all of my friends, family and colleagues. All the best.
This was our first time using Ian at GoCruise. We are delighted to have been in touch enabling Ian to offer the personal service that helped our trip to Egypt go without any hitches. We will of course without hesitation use him again.
A very big thank you to Ian at GoCruise for helping me to successfully pick the Nile Cruise that suited me. It was a special 60th birthday holiday and I wanted it to be just right. It was!! From my initial enquiry and subsequent booking Ian was most helpful. Always answering my questions promptly and efficiently. I had every confidence in him, he has a great deal of knowledge. I was especially pleased to have a Welcome Home letter waiting for me when I got back from my fantastic holiday. Thank you Ian
I have been availing myself of the services of Ian Warren at Go Cruise for many years now and wouldn’t consider booking through any other agent. Ian offers a truly personal service, he is extremely knowledgeable, friendly and above all efficient. Highly recommended.
This will be our first cruise and we are really excited about it. Ian made the whole process very easy, giving advice on the different cruise operators, helping us match dates with destinations, and then looking for the best deals for us. My wife was initially sceptical about cruising, but because of Ian’s knowledge and enthusiasm for the cruises she has had a huge change of heart, a great price helped too! Thanks Ian for an excellent service, we won’t hesitate in recommending you to our family & friends.
We endorse these customer tributes. From the beginning you treated us like friends, rather than customers, going the extra mile. We appreciated that enormously.
Thank you so much for your endeavours, always leave it to the professionals is what I say!!
Ian has been a great help guiding us with our cruise choices and making bookings for us. He is always willing to answer questions and to give advice when asked. I would recommend him as a Cruise consultant and always prefer to book through him
You beat us to it.
We all arrived back safely yesterday (or Tuesday in Howard's case).
Thank you so much for arranging the trip, hotels, staff, guides , excursions and in particular the Amalotus. The way that we were looked after on it were all fantastic, it was an experience that none of us will ever forget.
Unfortunately Bethan thoroughly enjoyed first class so she now has a taste for luxury rather than the time she spent on the Trans Siberian train journey last August. We were particularly impressed and grateful for your attention to the detail of the trip. We shall have no hesitation in recommending you to our friends and who knows once we have saved enough may be asking you to help us again.
Many thanks and kind regards
On behalf of my wife and I we would like to thank you for our well organised holiday. It was absolutely wonderful and beyond our expectations, everything went smoothly without any problems. The Tropicana Hotel was very good and we were well looked after. They put champagne and chocolate covered strawberries in our room to celebrate my birthday, so thank you for that. We had a lovely time in Las Vegas and went to see the Jersey Boys, it was fantastic. The cruise ship was unbelievable, there was so much to do and see, the food and service was first class. The entertainment was very very good, we went to some lovely islands although we couldn't get off in Jamaica because of constant rain, but the ships entertainment was brilliant anyway so there was plenty of activities to keep us entertained. This was a holiday to remember and we thank you for all your help.
P.S. The ship delivered a birthday cake and a nice bottle of wine to celebrate in our cabin.
I must thank you for your kind attention both before and after our holiday. It was certainly good to have your first-hand knowledge of Nile cruising and you went some way to reassuring us before we left. However, we did have our fears as you know and I am now more than happy to report back to you that we needn’t have worried. We could not have been more pleased with our choice or come back happier from our wonderful holiday.
I was on this trip with my husband and 2 friends and would just like to say how much we loved the whole experience. However we are all agreed that the guide Suzanne made this trip exceptional. Hopefully we will be booking with you again.
You will be our "first port of call" when planning in future!
We all had a brilliant cruise and were well looked after from start to finish. The food was fabulous and the swimming pool and jacuzzi s were used even in the cold evenings as they were as hot as a bath. We all dressed up and celebrated in style and the waiters sang happy birthday ( with cake) so we all felt very special. The ease of parking at the terminal and help for those less mobile was great and embarkation and disembarkation was very well organised and stress free.
I thought I sent you a thank you from Amsterdam but my use of technology abroad is somewhat limited. I hope you also had a great cruise and Christmas and many thanks for your card and good wishes. Now got to save up for the next opportunity x x
Just returned home from Paris with my wife. We would both like to say how much we enjoyed ourselves, the hotel was 1st class & organised trips were very good. We would both also like to say a big thank you to your rep ANDY, who was absolutely brilliant. He looked after us all, was very informative and attentive. He is an asset to your company.
We saw the fabulous West Indies on our cruise and can only thank Kevin Booth from GoCruise for all his help and planning.
Cannot recommend Kevin and Ann enough for planning the perfect honeymoon!!!
Just a huge thank you from us both after a most wondrous week in Vietnam. Many great things topped by the enchantment of Halong Bay. At Singapore airport at present waiting for plane down to Melbourne and the next chapter.
Many thanks again
GoCruise booked our special honeymoon holiday on the 1st of February 2015 to the Caribbean. My husband and I received great service from GoCruise consultant Carole Sandler, nothing was too much trouble and Carole was very quick and knowledgeable about any concerns we had. I would highly recommend this travel company for cruises and will be returning to them for future holidays.
You are a star!! Thank you so much I really appreciate what you have done. Best cruise operator on the books!!
Just a quick note to say Norway was absolutely stunning and was far better than I imagined.
Last Monday was the only bad day weather wise, but that didn’t matter, as the ship was cruising the fjords. Wednesday night was very rough and everything in the bathroom fell on the floor at about 2.30am!
The trip on the railway and to Voss was stunning and it had snowed the night before at the top, so the views were superb.
The only real downside was the cruising back day on Friday, as there was no scenery to look at and I am not into bridge or carpet bowls! Apart from that I had a great time and would look to do this cruise again, maybe later in the year when it is a bit warmer.
Thank you for all of you help with this.
Thank you so much for looking after us so well and so quickly. We told friends how helpful you’d been – we’ve passed your details on to them and hope they contact you as we will again.
Thank you for letting me know about your out of office dates and also about the offers on single deals which would be great and I will look into this as my brother would like to come with us sometime.
A big congratulations on your amazing achievements and to say that I’m not surprised that you have been recognised as such as from our good experience of your exceptional service. It’s really great when an appreciation can be shown in this way, especially through your peers and so you are obviously very inspiring to your colleagues.
Thank you also for the very thoughtful birthday card and We are looking forward to celebrating such an important birthday with Oceania. There are just a couple of questions to ask but nothing that can’t wait until you return and just to let you know that we have received the rather smart package from Oceania which was sent by 'special delivery’.
We had a great time thank you. We particularly liked Prague but were disappointed to miss Nuremburg - because of the low water level the ship stopped at Passau. Pity!
Although we have tried Viking and Avalon only once each and crews and ships vary even in one company, we felt that Viking had the edge over Avalon. We could not choose between the food, both were excellent, but the service was more thoughtful on Viking, less sticking to rules and more trying to get you comfortable.
As for your service we could not have asked for more, thank you again.
I am sorry for not replying, I was unable to access my emails other than for a few split seconds in Naples Airport departure lounge, which was enough to see you had our backs covered.
Thank you so much for all the work you put into making our Cruise worry free and so enjoyable. For 3 people (Myself, my Mother and my Son) being so different in age and needs alone, it certainly catered for us all.
We will have no hesitation in recommending you to friends and family, and already have done so, for any future cruises.
Many thanks for all the information, you have shown your usual diligence and capacity for providing great ideas.
Many thanks for booking the cruise for us and also for the additional information. As usual you were super efficient!
Have a good weekend!
We would like to say thank you for arranging our cruise holiday to the Caribbean with Norwegian Cruise Lines. You met all our expectations in the itinerary and everything joined up seamlessly, and excellent value for money. The choice of Hotel at the start of the holiday was excellent, centrally located for the shops and the beach, even a card for two sunbeds on the beach from the hotel. The cruise was everything we expected and more, especially with the room upgrade. The drinks package and on board spend was a bonus. Your planning and the information you provided were very helpful and gave us peace of mind, so everything went like clockwork. I would especially like to mention the service you provided when our flights were cancelled due to heavy snow in Philadelphia, receiving your text message about our rearranged flights was a big relief, as we thought we may have to go to the airport and wait it out, spending it on Miami beach with an extra night in the hotel was much more pleasurable, the reception on the ship was inundated with enquiries by American’s trying to enquire about their flights with obviously no success, the peace of mind that our flights had been sorted out whilst all around us was chaos with 11,000 flights cancelled, thank you again for your concern and prompt action.
We would highly recommend ‘GoCruise’ to others and will definitely use you again.
We have had a wonderful holiday and thank you and Cox and Kings for organising the hotels and pickups etc so well. The train journey was very good, everything we expected. We were pleased with our guide at Angkor Wat who arranged our tour early am and again late pm so that we were not experiencing the real heat of the day, or the crowds.
We were so pleased we decided to go to Song Saa as it was a very special resort, with great food and atmosphere. What a pity it is so far away!
We have lots of happy memories, and are now looking forward to Tenerife!
Just a quick email to say thank you for all your help with our cruise booking. The room was perfectly placed as you said. The ship was fantastic, great entertainment, food, everything!!
Alla Tours was an easy and enjoyable way to see St Petersburg. What a huge difference it made, the people on the large coach said they were waiting 45 minutes for everyone to go to the toilet!!
With only eight women and eight men it was quick. We had a great guide, (in fact there were several Alla Tours minibuses and everyone we spoke to also had a great experience).
We look forward to booking a cruise again.
Hope all is well with you.
What a wonderful trip you managed to book for us, just absolutely perfect. The food was just amazing, all delicious, more than anyone would eat in any normal day. All the staff we came in contact with were so obliging and friendly. Even down to the loan of a suit jacket for husband, that I had forgotten to pack. The two trips off were so well organised and enjoyable. Very clean ship. Maybe the only gripe was it felt too hot in the cabins, but we left the air-con on constant and it more or less worked. Would recommend this ship to anyone. We used The Orsett Hall, Hotel, a flyer which came with our booking confirmation, this was just such a beautiful Hotel, large room and once again meals were good. Another good thing was the drinks were of decent quality and not overpriced.
Thought I would just send you a quick e-mail to thank you on behalf of Liz & myself for making our holiday such a success. You detail to planning was brilliant. Flights where perfect for me as a poor passenger. The pre booked seats worked the best and I know I asked you for an early check in at the hotel but I was astounded when they told us our room was available when we arrived at 8.30am. You certainly know your hotels! Boarding and de boarding at Southampton was a delight compared to the shambles we have experienced at Belfast The ship, our cabin and the whole cruise was fantastic.
Becky thanks for persuading me to try Southampton and the bigger ships It has opened up much wider destination for our holidays. Liz is already looking through the new releases for our next break later this year and is determined to become what some friends we made on board described themselves as i.e. frequent floaters. To be honest Becky we are now in a position to have two breaks a year and I can assure you that we will not go past you when booking our future cruises.
Once again Becky many, many thanks for making everything run so smoothly for us. You really did make our holiday an enjoyable pleasure. Speak to you soon regarding the next one
If you are looking to cruise anywhere in the world, rivers included, Kevin and Ann Booth are the people to go to. They have a vast knowledge of all available cruise companies, they will find the right cruise for you at the right price. One to one personal contact via website, Facebook or phone, you are dealing with real people, not just an agent on the other end of the phone.
A truly professional service from start to finish, highly recommended having used them over the years. Just look at their website or Facebook page, you will be pleasantly surprised.
You are so brilliant, thank you so much
Thank you for your help with our cruise. Karen & I had a lovely time.
Karen was especially happy with our stateroom & it's position.
I/We will definitely call on you again when we choose another holiday.
Great time had by all 3 of us once again.
Thank you very much for your efforts which are really appreciated and ensured we all had a worry free trip and relaxing holiday as possible. We loved the room with a balcony.
The stop-over in Venice was superb. Hotel choice and position was perfect, staff were really nice and helpful.The 2 water taxis and the 2 road taxis you arranged for us were all on time, clean, tidy and friendly helpful drivers.
New to cruising? Perplexed by array of ships and packages on offer? What you need is experienced INDEPENDENT advice. That was us until introduced to Tracey Holt at GoCruise. Tracey will listen, present options, advise and take the journey with you to the day of embarkation.
Once again thank you for the interest and care which you are taking to make our holiday a success. It is again very much appreciated.
I will be in contact again shortly.
Our sincere thanks and kindest regards.
Thank you. Your service is absolutely second to none! We await written confirmation in due course and are looking forward to the holiday.
Thank you very much for such great service.
Hope you are well?
Just wanted to say a very big thank you for arranging our last cruise package - everything was so perfect - all the transfers, the hotel in Miami was wonderful and the cruise was fabulous - I had a magical 50th birthday and Anniversary and we had a lovely wine waiter who brought us champagne every evening!!!!
We are now considering 2019 on the new ship The Edge the details were launched on our cruise - WOW that ships looks like it is going to be amazing so you will no doubt be hearing from me in due course.
Just like to say thank you so much for booking our Vienna trip. It is so reassuring that everything works when you book holidays for us - nothing goes wrong - if we tried, I dread to think what would happen!!
Thank you again.
Many thanks for checking us in. We've printed our boarding passes ok and all set to go now.
Many thanks for all your excellent service in planning our holiday.
My wife and I recently were due to fly to New York in order to join the Queen Mary 2 for a crossing to Southampton. However, I had read the information produced by the US State Department, which led me to believe that, if we were only to remain in the US for less than 8 hours in transit, we did not need to apply for "ESTA" permission to enter the US.
To our shock, the American Airways desk at Heathrow informed us that we would not be allowed to board our flight without ESTA. At this point we appeared to stand to lose a holiday costing us over £3000! To further our difficulties there was no on line available in the terminal. Our only possibility was to with phone Tracey Holt at GoCruise. She immediately took our details and inputted the necessary requirement to obtain the ESTA. As a result of Tracey's speedy and knowledgeable response we were able to board our flight and continue to our excellent holiday with no financial loss.
Thank you also for the tremendous help you are giving us with arranging this and our other holidays. Truly it is much appreciated.
We most certainly will recommend your services - friends and family couldn't do better.
Very best wishes,
Thank you for doing our boarding passes and I think I will have to get in touch with our taxi people to pick us up from Gatwick North. Thank you for that. How many times to have to say thank, thank, thank you. You are so so good.
I will phone them to confirm our taxi home.
We decided we wanted a couple of weeks away in the sun and several friends recommended a cruise to the Caribbean.
After looking through various web sites and travel agents to compare options and prices, we were fortunate enough to speak with a friend who recommended Tracey Holt. One call to Tracey confirmed what we wanted and who to book with. It was so easy to book with her and everything then followed without any issues. We haven’t cruised previously, so we were not too sure what to expect but Tracey explained everything we needed. To sum up we had a great holiday on board Britannia. We both really enjoyed both the cruise and the Caribbean.
The ship was really nice and although massive, we were fine with it. The process of getting to the ship was very efficient and impressive. We landed in Barbados and walked off the plane onto a waiting coach. It took us straight to the ship, where we were processed. This basically involved us going through passports and handing across our credit card details, for payment on the ship (for drinks etc). The company provided us with a card that identified us and this was used for payment on the ship and exit and access to the ship at each port. Extremely efficient process, but don’t lose your card!
The cabin was perfect, although we had a restricted view it actually wasn't that restrictive. We were just beyond the life boats. The food on the ship was excellent. We had freedom dining and if we had a choice again, we would go with this option. The buffet area was a bit manic at times but this was the best option for us for breakfast, as you could pick up what you wanted. We had a meal in the Sindhu Restaurant and were not disappointed. Although it is an Indian meal, it was so much more than a curry! When we go on this ship next time, we will probably try one of the other premium restaurants. You need to be aware that you pay an additional fee for these restaurants. It was $20 per person for the Sindhu. We also both really enjoyed the eve entertainment. On the ship there was a show most nights, which in most cases were excellent. We also visited the Live Lounge most eve's for the live music. There is so much to do on this ship that it would be impossible to become bored.
Although we did an organised Cameraman and Island Tour on St Lucia, which was very good, one of the best trips we had was one that happened by chance. On St Vincent we thought we would do the beach and got some brief advice from the tourist info office (which don't seem to operate like our tourist info offices, they seem more like booking agents). We then asked around in the office if anyone wanted to share a taxi and we finished up with a group of 12 people and we did an island tour, including the beach for $25 each! The guide took us all over including a visit to his local rum bar, waterfalls and beach etc. This was a really full and fun day.
Aruba was another very nice place. At no time did we feel unsafe and our advice would be get off the ship, walk beyond the immediate trade sellers and take your time to decide what you want to do. Then you will find plenty of people wanting to help. The prices for local tours seem to be regulated by the islands.
The highlights of the ship were the food and evening entertainment. Both really excellent with plenty of choice for everyone. Drinks prices on the ship were reasonable.
The highlights ashore have to be the beaches and the independent trips. We never felt intimidated. When asked by locals if we wanted a tour etc, if we didn’t, we simply and politely said no thanks and we were not both bothered again. On all the islands we paid in US Dollars. This worked very well.
I hope this info will be helpful to others and we need to start thinking of our next holiday, maybe later this year.
We had a wonderful time thank you and with many potential banana skins carefully circumnavigated thanks to your efforts - they are truly appreciated. I don't see us booking another cruise without you.
I have been evangelising on your behalf to many passengers! I look forward to speaking to you in the not so distant future.
I wanted to write a thank you and pass on a big credit feedback to the company, about Tracey Holt.
Tracey has been dealing with my booking for a cruise to South America and also helping with flights and a hotel and I must say she has been fantastic from start to finish. Nothing has been too much trouble, and I appreciate the time she has spent looking at various flight options to make sure we got times that will work for both with cost and convenience. She could have easily given up, but she kept going and come up with a great itinerary for us.
Tracey is friendly, yet professional, and I will honestly not hesitate to use her services again, and I'll be sharing her details with friends too.
Thank you so very much.
Just wanted to drop you a quick line to thank you so much for recommending our recent trip with GAdventures.
Back in this heat wave it is hard to believe that a few days ago we were the most northerly people on the planet at 82.05degrees (the North pole is 90) in the sea ice watching a polar bear devour a seal. It was a real David Attenborough moment!
Another day out on little Zodiacs we had walrus popping up around us with what seemed like mutual fascination – amazing.
It was fantastically well organised great food staff and a lovely cabin.
I would like to highly recommend Tracey Holt if you are planning a cruise get away!
Tracey has been so helpful since day 1 and nearly a year on she is still fabulous! She has always come back to me so quickly and efficiently with any questions I have had and goes over and above what I was expecting! I haven't had to deal with the cruise company at all and to be honest that’s great it’s so much more personal!
Tracey was extremely good at letting us know what excursions to book and when so we would not be disappointed, advised on all the dinning and drinks options and helped us get the best deal that suited our needs.
For a personal touch to your booking and brilliant help and information look no further!
Thank you Tracey!
Many thanks for sorting all this for me.
You are such a comfort and I can’t thank you enough!
A huge thank you to the brilliant Kate at GoCruise and Travel in Oswaldtwistle for guiding us through and booking our first ever cruise tour. The advice, wealth of knowledge and expertise really helped us see the options and make a great choice for our Alaskan adventure at a great price. I can’t recommend Kate and Graham highly enough and we will definitely be booking through you again.
Thank you so much!
Thank you so much for organising my recent Baltic cruise on board P&O Cruises' Arcadia, the ship was as you would expect from P&O Cruises, good food, quality entertainment, friendly competent staff etc. but the ports of call where well above what I had hoped for, but the jewel in the crown was the two days touring Saint Petersburg, it was very intensive with so much crammed into just two day but the memories will last a life time. and thanks to you and your company everything went without any problems what-so-ever.
So a very big thank you to you and your company for a fantastic holiday and outstanding memories, I will certainly use your company again and again.
WELL DONE, I am certainly a happy customer.
We would like to say a huge Thank You to Kate for making it so easy to book our Cruise with Go Cruise. She is so helpful and friendly. She was able to obtain All inclusive drinks and free tips included in the fantastic price, which saved such a great deal of money and more competitive than the cruise line itself. She was able to obtain the dining option that we preferred and all the destinations that we wanted to visit. All our questions were answered with expertise. Emails and phone calls were answered promptly and would thoroughly advise other people to book a cruise with Kate and Graham and recommend them to Family, friends and everyone.
Thank you so much - we will be booking with you again!
Many thanks for your welcome home card and very thoughtful Anniversary one which was much appreciated. As you can imagine life has been rather full on but heads above water now. Which brings us to our journey on the Rhine. Whether by design or good fortune our room was ideally placed being as near to all the facilities as possible so no long treks to make as we took advantage of them. All the services. food, room, facilities were excellent as well as the organisation, by Barbara and Peter, of trips ashore. The entire week nicely wrapped up with trouble free flights at both ends. Once again thank you for your help and patience in dealing with all our concerns and queries
I just wanted you all to know how fantastic the staff are in Grimsby, it was my husband's 50th birthday and we booked a cruise through Sharon. Everything was just perfect from me phoning up, asking silly questions, booking other things, making sure everything was ok and on the day till us coming back so thank you to everyone in Grimsby, they are all lovely staff and I will definitely be booking through them again.
We had always wanted to do a road trip of Britain, but Carole suggested a British Isles Cruise. I didn’t even know that you could cruise around Britain. So we decided to go ahead. We loved it from the moment we got on the ship to the sad goodbyes to both cruise staff and fellow passengers. To say we had a ball was an understatement.
Staff were friendly, helpful and polite. The food was amazing. The cabin was spacious and comfortable. The port stops were interesting and we thoroughly enjoyed visiting so much of our country along with a few European stops as well. Would I cruise again? Yes definitely. Thank you Carole for all your help and advice in making this cruise so enjoyable.
Sonia says this cruise is absolute heaven!
Our cabin is well placed and well chosen thank you.
We think you are great! We met John Sergeant today and heard his chat which was excellent.
Thanks you Peter
Documents arrived today and all looks great!
Also thank you for all you're doing for us. You're our number one travel agent!
I write this on behalf of my wife and I who have the good fortune to take a number of cruise holidays. We have booked the last two through GoCruise & Travel with Tracey Holt. These two holidays, one with Cunard and the other with Viking, rate as the two best cruise experiences that we have had. I chose the word experience because the holiday starts with the booking process and navigating through the plethora of supposed special offers and unmissable offers. My advice would be to go straight to Tracey, she will achieve the best deal, and guide you through cabin selection and all of the other factors which can make such a difference. She liaises with all of the major cruise lines and via the personal relationships she has nurtured will tailor your cruise to meet your needs.
In these days where we have all become accustomed to the mechanistic approach of booking travel on the internet, how refreshing and reassuring it is to deal with someone who has a working knowledge of the ships and who will go several extra miles to make sure everything is to your satisfaction. Tracey does the detail and the detail makes a difference, it can transform good to outstanding. Above all else she simply cares and wants the best for her clients.
So wherever your travel dreams are taking you, give GoCruise & Travel and Tracey a try, I am confident that you will not regret your decision.