Travel Advice from GoCruise
GoCruise are members of ABTA, ATOL and ACE meaning your cruise holiday will always be protected when you book through us.
The following outlines information about how your holiday is protected as well as providing other facts, tips and information about the cruise experience.
ABTA gives you the customer protection and peace of mind when booking a cruise (or any other holiday) ABTA protects customers that book with ABTA approved travel agents. GoCruise operates under the same ABTA as Fred. Olsen Travel and therefore any holiday booked with GoCruise is fully protected. For more information on ABTA and how they protect you, view this PDF checklist
ATOL is a financial protection scheme managed by the Civil Aviation Authority ("CAA").
All travel companies selling air holiday packages and flights in the UK are required by law to hold a licence called an Air Travel Organiser's Licence ("ATOL"), which is granted after the company has met the CAA's licensing requirements.
Each ATOL holder is issued with a unique ATOL number, which can be checked on the ATOL website, and must contribute to a protection fund called the Air Travel Trust (ATT).
In the event of an ATOL holder's failure, the ATOL Scheme ensures customers who paid and contracted with the ATOL holder for an air holiday package or a flight, do not lose the money paid over or are not stranded abroad.
The ATOL Scheme does not cover bookings and payments made to airlines, or to airline agents where airline tickets or a similar airline booking confirmation has been issued.
What to do in the event of travel disruptions (e.g. Ash Cloud)
In the event of travel disruptions like those seen with the ash cloud's of recent times, there are different ways of keeping up to date with what is happening and if it will affect your cruise holiday.
- Call GoCruise to find out of any issues with you holiday
- Stay up to date with international travel disruptions via Twitter here
- Local and global new outlets (e.g. BBC and Sky News)
Cruise Ship Travel - Health Tips for Cruise Travel Vacations
You're excited about going on a cruise vacation, stopping at exotic ports of call and enjoying the luxurious cruise ship facilities - and if you take some simple health precautions it's much more likely your dream cruise will be a perfect memory.