Your privacy explained
The information we gather
We collect information about you through two principal means: through technology (for example IP addresses and cookies) and through your voluntary submission of information.
Non-personally Identifiable Information
Using technology, our sites can collect information about the type of browser you are using, your operating system and your IP address information using technology. An IP address is a number that is automatically assigned to your computer and is recognised by web technology whenever you are surfing the Internet. None of this information is considered personally identifiable information.
Personally Identifiable Information
You can use the majority of our Web sites without being required to divulge any personally identifiable information to us. To participate in or use some of the activities available on our sites (such as enquiring into a cruise, entering a contest or contacting us) you may be required to provide certain personally identifiable information (such as your name and e-mail address). In addition, in connection with some activities such as enquiring about a cruise, we collect additional personally identifiable information such as your phone number.
Our website uses localStorage to store your some of your details on your own computer. These details are only stored on your machine if you enquire about a cruise with us. We only then use those details when you return to our website to give you a more personalised experience. This method is secure and tested by our web team.
How we use the information gathered
We use the information that you share with us for these purposes:
- To provide the products or services you request
- To improve the content of our site and enhance your cruise planning experience
- To measure consumer demand or interest in various offerings; and
- For marketing and promotional purposes, including to provide you with information about products and services offered by Cruises and its subsidiaries and affiliates.
How do I tell GoCruise that I don't want to be contacted or change my personally identifiable information?
Our Web sites sometimes provide you the opportunity to opt-in to receive communications from us at the point where we request information from you. You always have the option of removing your name from our email mailing list(s) so that you will not receive further email promotional communications from us. In order to ensure immediate removal from any list, it is best to follow the specific instructions outlined within the communications you receive from us since we operate numerous sites and e-mail lists. If you are unable to complete the process indicated in such communications, send us an email.
Links and third parties
Our Web sites often provide links to resources that we believe may be useful. These links will lead you to Web sites operated by third parties that operate under different privacy policies. We encourage you to review those privacy policies, as we have no control over information you may submit to those third parties.
How do we protect your information?
Security for all personally identifiable information is extremely important to us. To prevent unauthorised access, maintain data accuracy and ensure the correct usage of information, we monitor and adjust our physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Unfortunately, we cannot guarantee that data transmitted over the Internet will always be secure. As a result, while we strive to protect your personally identifiable information, we cannot ensure or warrant the security of any information you transmit to us or from our online products and services, and you do so at your own risk. Upon receipt of your transmission, we strive to ensure the security of that information in our systems.
What about children under the age of 13?
None of our Web sites are targeted at children (minors under 13 years of age), and we do not knowingly collect personally identifiable information from children who have not obtained parental consent.
Olympus House, 2 Olympus Close, Ipswich, Suffolk, IP1 5LN
Questions or comments?